Open Your Business Rules!
Rules-based
Operational Decision Services
Purchase Technical Support for OpenRules Decision Manager
Annual Support Subscriptions
for Decision Manager
You may subscribe to OpenRules
Commercial
Annual Technical Support packages
designed to meet the needs of enterprise
customers. Annual support levels vary by
number of incidents, number of contacts, telephone access
availability, and response time:
| Supported Features |
Annual Support
|
Annual Support
|
Annual Support
|
|
Number of Incidents |
15 |
20 |
30 |
|
Number of Contacts |
1 |
2 |
3 |
| Access quick fixes and new releases | 12 months | 12 months | 12 months |
|
Web Access |
Yes |
Yes |
Yes |
|
Phone Access |
Business Hours |
Business Hours |
Extended Business Hours |
|
Response Time |
up to 2 business days |
up to 1 business day |
from 1 to 12 hours |
| Price |
$2,995.00 |
$3,495.00 |
$3,995.00 |
|
Buy Now |
*Prices are subject to change without
notice.
Read more at
https://openrulesdecisionmanager.com/technical-support/
Order by Mail. You may also
subscribe to OpenRules Support by sending a check.
Please send a request "We want to pay by check" to
sales@openrules.com
including the following
information: Support Type, Company Name, Contact Name,
Position, E-mail Address, Phone, and a brief description of
your application (optional). We will provide you with
the exact mail address.
You may send us a
purchase order at
sales@openrules.com and we will provide you with
an invoice with our bank requisites for a wire transfer.
What Our Customers Say
The best technical support
In my opinion, OpenRules has the best technical support, which is very helpful in evaluation stage. We paid 50 dollars up front, but get much valuable advice. That is good.
from: Zi Gang, Developer at USPTOEnjoyed working with your product
Our experience with OpenRules has been largely positive. I have really enjoyed working with your product."
from: Simon Liao, Software Engineer, CompressusHighly recommended
IRS Management was satisfied with the services being performed by the Contractor and its staff members. No complaints about the key personnel working under this order. The overall performance of Dr. Jacob Feldman and staff on behalf of The OpenRules, Inc., was very good. This company would be highly recommended to work for the Internal Revenue Service in the future in regards to Machine Learning (ML) Models Performance in IRS Enforcement Programs."
from: IRS Performance Report for the OpenRules contractRequires less developer support than competitors
OpenRules have the most-aggressive approaches to business-expert authoring and typically requires less developer support than IBM ILOG, FICO Blaze Advisor, and JBoss BRMS
from: "Market Overview: Business Rules Platforms", Forrester ResearchSupport has been fantastic!
The OpenRules engine is very intuitive, and powerful, at the same time. It enables our product specialists to implement new business rules themselves, in Excel files, as opposed to having to work with a software specialist, which inevitably takes more time. Furthermore, the support has been fantastic!
from: Peter Link, Regal Beloit CorporationSupport was the deciding factor
The support I get for this framework (for free!) was the deciding factor to go with this BRMS, as opposed to JBoss Rules/Drools, Jess, or ILOG JRules.
from: David Rosenfield, The Lafayette Life Insurance CompanyThank you for cogent replies
The more I use OpenRules, the more respect and admiration I have for what you have accomplished. Thank you for your prompt and cogent replies to every one of my inquiries!"
from: Christopher Skelly, Senior SOA/BPM Architect, Insight Resource, Inc
Enjoyed working with you
I enjoyed working with you and your software and I will definitely be looking for further opportunities to apply OpenRules.
from: Mark Holt, Lead Technical Architect, ABN AMRO
